FAQ

1. Are your toys safe for all pets?
Yes! Our toys are made with pet-friendly, non-toxic materials. However, we recommend supervision during playtime, especially for smaller pets.

2. Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary based on location.

3. How can I track my order?
You’ll receive a confirmation email with a tracking link once your order is shipped.

4. Can I return a toy if my pet doesn’t like it?
Absolutely! See our Return & Refund Policy for details.

5. How should I care for the toys?
Most toys can be wiped clean with a damp cloth. For plush toys, spot cleaning is recommended.

Shipping Policy

We process and ship orders within 2–4 business days.

Domestic Shipping: 3–7 business days

International Shipping: 7–20 business days (depending on customs)

Tracking information is emailed upon dispatch.

We are not responsible for shipping delays caused by customs, postal services, or incorrect addresses.